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Change when notification emails are sent

Choose a notification strategy that balances customer demand with the amount of stock returning. Back in Stock Alerts stops a gradual campaign when the item goes out of stock again or everyone has been notified.

Notify everyone at once​

The default strategy emails every waiting customer when at least one unit returns to stock. Use it when incoming stock is normally sufficient for the expected demand.

Notification strategy configured to email all customers at once

Notify a fixed number of customers at a time​

Send alerts to a limited group, wait for the configured interval, then send the next group if the item remains in stock. Use it for products where demand regularly exceeds incoming stock.

Notification strategy configured for a fixed customer batch

Notify customers according to stock quantity​

Set how many customers to notify per unit of stock and how long to wait before checking again.

For example, suppose 100 customers are waiting, five units return, and the strategy is five customers per unit every 60 minutes. The first batch contains 25 customers. If the item remains in stock, the app continues with further batches until everyone is notified or the item sells out.

Notification strategy configured by customers per unit of stock

After saving a strategy, review sent notifications to confirm that emails are being released as expected.